Terms & Conditions

Your use of this site is conditional upon your acceptance of and compliance with these terms and conditions contained in this document and any other notices accepted by you on this site. By entering this website, you agree to be bound by this site terms and conditions.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.

Restrictions
This site is provided for your personal, non-commercial use. You may not copy, reproduce, republish, frame, post, upload, distribute, transmit or modify in anyway all or any part of the material contained on this site, unless expressly authorised in writing from Dazzelustrous Limited or under any applicable statute. You must not transmit or attempt to transmit any data, code or other material of any kind to this site, that contains a virus or other harmful components.

Site Access
Dazzelustrous Limited does not warrant that access to this site will be uninterrupted, or that the service offered on the site will be error-free. We reserve the right to change or discontinue any feature on this site.

Information Reliance
The information on this site is provided in good faith, but you should not rely in it without making your own independent assessment of it. To the extent permitted by law, Dazzelustrous Limited gives no warranty as to the accuracy, currency, reliability or completeness of any information contained on this site.

Liability
To the fullest extent permitted by law, Dazzelustrous Limited disclaims all liability and responsibility for any direct or indirect loss or damage which may be suffered by you using this site, or relying on anything contained in or omitted from this site. You agree not to carry on any activity in relation to Dazzelustrous Limited website which might involve us in liability. If you do engage in any such activity, you agree to grant Dazzelustrous Limited unlimited indemnity with respect to your conduct.

No Warranties
This site and all information are provided on an “As Is” basis without any warranties of any kind. Dazzelustrous Limited, to the fullest extent permitted by law disclaims all warranties. The Sales of Goods Act (SGA -1979) and all corresponding state and territory legislation implies and prohibits the exclusions, restriction and modification of such terms. All warranties express or implied in any way are excluded. In any event any liability under any implied warranty is limited to providing you with the goods or services. (Such term) – except as provided in these terms.

Links
You acknowledge that the inclusion of links in this website is not intended as an endorsement or recommendation of the linked site or the content of such site, and Dazzelustrous Limited accepts no liability for loss of any kind arising from the information on any linked site. You should read carefully the privacy policy and terms and conditions that appears on any site linked to Dazzelustrous Limited website as Dazzelustrous Limited is not responsible for any practices on linked sites.

Security
Dazzelustrous Limited will take reasonable steps to protect the information on this site from illegal, harmful or inappropriate use, modification or alteration. To the fullest extent permitted by law, Dazzelustrous Limited disclaims all liability and responsibility for any direct or indirect loss or damage which may be suffered by you as a result of any illegal, harmful or inappropriate use, modification or alteration of the site.

Trademark
All names, logos and trademarks are the property of Dazzelustrous Limited or the third-parties who have contributed to this site. Nothing on the site should be interpreted as granting any rights to use or distribute any names, logos or trademarks, without the express written agreement of Dazzelustrous Limited or the relevant contributor. Nothing displayed on the site should be construed as granting any licence or rights to use any name, logo or trademark without the express written permission of Dazzelustrous Limited or the relevant third-party contributor.

Amendments to Terms and Conditions
Dazzelustrous Limited without prior notice, amend or modify this disclaimer by posting the amended disclaimer to Dazzelustrous Limited website and requiring your acceptance when you enter this website.

Feedback
By visiting Dazzelustrous Limited website and/or sending us e-mails, you are communicating with us electronically, you thereby agree to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing.

Dazzelustrous Limited welcomes any feedback you may have regarding our site or these term and conditions. If you have any questions or queries, or if you have any suggestions or problems, please email ([email protected] ).

Product Description and Services
While Dazzelustrous Limited endeavours to be as accurate as possible, the accuracy of the products shown on this site cannot be guaranteed as majority of our products are hand-crafted and variations may occur in colour and design. Also colours may vary depending on the quality, photographic reproduction and resolution of individual computer screens. However, we endeavour to be as accurate as possible. If a product offered by Dazzelustrous Limited itself is not as described, you may return the item. However, the item must be in an unused condition.

Prices for our products are subject to change without notice. Dazzelustrous Limited reserves the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.

Dazzelustrous Limited shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the service.

Dazzelustrous Limited reserves the right to withdraw or amend any service or product we provide on this site without notice and to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. Dazzelustrous Limited reserves the right to discontinue any product at any time.

Shipping and Returns

Product
All our products are hand-crafted using high quality materials, our products are individually unique and outstanding. Please allow for some slight imperfections as the items are hand-designed using natural materials.

Order
All orders will be processed after cleared payments. Shipping will be added on at checkout, once checkout is complete you will receive an automated confirmation email. We always check the quality of our products prior to packaging. If an item is found to be damaged or faulty, we will issue out a refund straight away and inform you of the outcome.

Payment
You must pay for the goods and shipping when you place your order. We have an easy and secure payment system and we accept all major credit/debit cards/ PayPal.
V.A.T is not currently charged on Dazzelustrous Limited products.

Delivery
All our products are delivered by DHL Express Shipping to the UK. The services we use are (Track & Sign). We may also use different shipping companies depending on the selection of shipping chosen at check-out. Orders received at weekend or public holiday will be shipped on the next normal working day. Postage cost may vary depending on the size and weight of the product.

International Post
All our international parcels are sent via DHL Express Shipping. The services we use are (International Tracked) or (International Tracked and Signed). We may also use different shipping companies depending on the selection of shipping chosen at check-out. Due to the nature of International shipping, occasionally you may have to pay additional import duties and taxes. Please check with your local Customs Office for more information.

Returns
Our aim is customer satisfaction so that’s why we will do our best to resolve any problems you may have swiftly.

Goods must be returned within 30 days of receipt stating the reason for return, it must be in it’s original condition and a refund will be issued immediately.

Faulty goods must be returned within 30 days of receipt for a full refund. For hygiene reasons we do not refund pierced goods unless it is part of a set.

This will not affect your statutory rights under the (Consumer Rights Act 2015).

Please note:Customers are required to pay for the shipping costs to return the goods.

Please Address all Returns to –
32 Easter Road
Edinburgh
EH7 5RG

0131 6612 963
[email protected]

Order Cancellation
To cancel an order you must phone us the same day as the order was placed, however, if the order has been shipped, we cannot cancel it for you, but once received you may return it for a refund, less the shipping charge.

Privacy
Your privacy is very important to us, we want you to be happy to shop with us without worries. Your details will not be shared with any other organisation or persons and will only be used for Administration purposes

Privacy Continuation

By shopping with us, you are agreeing to our privacy policy, in particular, our use of your information, as outlined below. Therefore, it is important that you read and understand the privacy policy as it will help explain how we collect and use your personal information and why we do this. This policy relates to your use of this website.

Data protection

For the purposes of data protection, this policy refers to the EU General Data Protection Regulations (GDPR), as of the 25th May 2018.

What information do we collect and why

We collect information about you for two reasons, to process your order and to provide you with the best possible service.

The type of information we collect about you includes:

Your name
Your address
Phone number
Email address

We use cookies to provide you with the best experience and understand how you and other visitors use our site.

If you do not wish for us to collect cookies then you can opt-out.

Please Note: We are not responsible for the contents of external websites.

How we use your information

Your information is used purely to process your order.

How long do we keep your data

Your information will only be kept for admin purposes and will securely be deleted after Six months, if you want us to delete your information sooner then please contact us by email or phone.

Use of cookies

We use cookies to provide you with the best experience and understand how you and other visitors use our site.